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In today’s hyper-competitive e-commerce and retail environment, final mile delivery—also known as last-mile delivery—remains one of the most expensive and operationally complex parts of the logistics chain. With customer expectations at an all-time high (free shipping, next-day arrival, real-time tracking), retailers and brands must find innovative ways to meet demand while protecting their margins.

Whether you're shipping high-volume eCommerce orders or oversized freight to commercial receivers, the last-mile experience directly influences customer satisfaction, brand reputation, and operational efficiency.

The last-mile delivery problem refers to the inefficiencies, high costs, and unpredictable variables involved in delivering goods from a fulfillment center or final distribution point to the end customer.

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Same-day and next-day shipping have become industry standards, but does speed alone define customer satisfaction?

Last-mile delivery has always been a critical component of logistics, but in 2025, it is undergoing a transformation driven by technology...

The U.S. shipping industry is once again under the microscope, as we assess how policies could impact trade, regulation, and growth.